Frequently Asked Questions
Everything you need to know about ordering research-grade peptides from Velora Peptides.
Who can order from Velora Peptides?
Velora Peptides supplies research-grade peptides to authorized research institutions, universities, laboratories, and accredited research organizations. All orders are subject to institutional verification. If you are a researcher or institution interested in opening an account, please contact our team.
What is a Certificate of Analysis (COA)?
A Certificate of Analysis is an independent laboratory document that verifies the identity, purity, and quality of a peptide batch. Every COA we publish includes HPLC purity data, mass spectrometry confirmation, batch number, and the name of the independent testing laboratory. We publish all COAs before a product is listed for sale.
How do you ensure peptide purity?
Every batch is synthesized in certified US laboratories using Fmoc solid-phase peptide synthesis, then purified via reverse-phase HPLC to achieve our 99%+ purity threshold. Each batch is independently tested by a third-party analytical laboratory before release. No batch ships below 99% purity.
What are your shipping policies?
All orders are processed within 24 hours and ship with temperature-controlled packaging to preserve peptide integrity. We offer free shipping on orders over $200. Real-time tracking is provided for every shipment. For full details, visit our Shipping & Returns page.
Do you offer volume pricing?
Yes. We offer tiered volume pricing for institutions with recurring needs. Contact our team at support@velorapeptides.com to discuss volume arrangements, standing orders, or custom procurement for your laboratory.
How do I verify my research credentials?
During the account setup process, we verify your institutional affiliation including your laboratory accreditation or research authorization. Verification is typically completed within one business day. Contact support@velorapeptides.com to begin the process.
Still have questions?
Our team is here to help. Reach out and we'll get back to you within one business day.